Reporting

Ringkasan Live Chat + laporan per dimensi.

Chat Volume

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Total percakapan

Answered

—

Hari ini

Missed

—

Hari ini

Page Views

—

Hari ini

Chat volume · Harian

Belum ada percakapan di rentang ini.

Live Chat

Antrean belum dibalas per umur

Close reasons + per-agent

Kepuasan & SLA

User Satisfaction

CSAT score + rincian

SLA / First Response

Breach rate + worst performers

Tim

Performance + CSAT

Activity + balancing

Funnel

Conversion funnel + drop-off